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PRIVACY POLICY 

At Universe, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from universekeyboard.com.

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1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Device Information: Web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

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2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you regarding your orders.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our mechanical keyboard products (if you have opted-in).

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3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Wix/Shopify/WooCommerce: We use these platforms to power our online store.

  • Google Analytics: To help us understand how our customers use the Site.

  • Payment Gateways: To process your transactions securely.

  • Compliance: We may share your information to comply with applicable laws and regulations in Vietnam or internationally.

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4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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5. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

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6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

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7. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

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8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

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